Elements and Performance Criteria
- Obtain information on the provision of functional and durable health hardware in the household and community
- Obtain information on the method(s) used by the community to monitor and assess repairs and maintenance of their housing stock
- Obtain information on the health hardware items purchased and used by the community to repair, replace and maintain their housing stock
- Consult community members and householders to determine the success of the method(s) being used in relation to the ongoing provision of functional and durable health hardware
- Report feedback from community members in accordance with organisation policies and procedures
- Identify any gaps that may exist
- Address issues in accordance with job role
- Develop a work plan in conjunction with supervisor to address issues of concern in accordance with job role
- Seek advice and/or support from key people and outside agencies as required
- Refer problems and gaps identified as being outside of the worker's area of responsibility, to relevant others in accordance with organisation policies and procedures
- Implement follow up procedures to ensure that problems are being adequately addressed
- Report follow up procedures to supervisor as required in accordance with established procedures